Canceling a Planet Fitness membership generally requires more than clicking a button, since the company typically asks members to cancel in person or by mail rather than online. Knowing the accepted methods helps you avoid being billed again.
What you'll need
- Your membership details or account number
- A valid ID
- Optional: paper and stamp for a mailed letter
Step by step
- Check your agreementReview your membership contract for the cancellation terms, including any notice period, annual fee timing, and whether you are in a minimum commitment. Terms can vary by home club.
- Contact your home clubCancellation is handled by the specific club where you joined, so call or visit that location to confirm exactly what they require. Policies can differ between franchised gyms.
- Cancel in person or by mailMost members cancel by going to the front desk in person or by sending a written cancellation letter, often by certified mail. Ask which methods your club accepts.
- Provide the required detailsGive your name, membership information, and identification. If mailing a letter, include your account details and a clear request to cancel with the effective date.
- Get confirmation and check billingAsk for written confirmation of the cancellation and keep it. Watch your bank or card statements for the following one or two cycles to make sure billing has stopped.
Handy tips
- Cancelling well before your next billing date and the annual fee date helps you avoid an extra charge.
- If you mail a letter, using certified mail gives you proof it was sent and received.
- Keep any confirmation number, receipt, or letter until you have verified charges have stopped.
Heads up
- Because policies and fees vary by location and can change, confirm the current cancellation requirements directly with your home club rather than relying on general information.
- Watch for a final billing cycle or annual fee that may still be charged after you cancel, depending on timing and your contract.
FAQ
Can I cancel Planet Fitness online?
Online self-cancellation is often not available. Many clubs require you to cancel in person at your home club or by sending a written cancellation letter, so confirm with your specific location.
Will I be charged after I cancel?
Possibly, depending on timing. A payment already in the current cycle or an upcoming annual fee may still process, so cancel ahead of those dates and monitor your statements.
Do I have to cancel at the location where I joined?
Usually yes. Memberships are typically tied to your home club, so cancellation requests generally go through that specific location. Confirm this when you contact them.